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FAQ2022-01-25T07:53:21+00:00
How long can your festive bakes last?2022-01-23T05:02:36+00:00

Our festive bakes remain fresh for 1 to 6 months. The “Best Before” dates of our festive bakes are labelled on their packaging. All our festive bakes are made with strict safety and quality controls.

Are your festive bakes vegetarian/ halal certified?2022-02-04T04:47:51+00:00

Great news! Russell Bakery aims to offer a variety of options for your customers with different special dietary requirements. We do offer vegetarian-friendly bakes. All our festive bakes have Halal Certification accreditation from Malaysia and GMP accreditation.

How do I place my orders?2022-01-23T05:15:25+00:00

You can place an order with us by filling in your order details (E.g. Product Name, Price and Quantity and Delivery Date, Time and Address etc.) in the short form under our site’s Contact Us page. Our team will contact you shortly to confirm your order.

Do you provide delivery or where do I collect my festive bakes?2022-01-23T05:09:44+00:00

We do provide delivery service at a fee of $15 per location. Self-collection and walk-ins are currently unavailable till further notice. 

How long does the delivery take?2022-01-23T05:10:30+00:00

All orders may take between 3 to 7 working days to reach. 

Have any questions, comments, concerns, feedback or suggestions?2022-01-23T05:12:04+00:00

We’d love to hear from you! Your feedback or suggestions are highly appreciated and will help us to improve our ability to serve you and other buyers. Drop us an email at hello@russellbakery.com or simply fill in the short form under our Contact Us page.

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